Responsibilities:

• Operate as the lead point of contact for any and all matters specific to customers, help customers through email, phone, online presentations, screen-share and in person meetings
• Elaborate on customer project requirements while transferring this knowledge to the in-house development team
• Negotiate contracts and close agreements to maximize profit. Manage customer contracts, related services and overall customer satisfaction
• Develop a trusted advisor relationship with customer representatives, stakeholders and executive sponsors
• Assist with high severity requests or issue escalations as needed
• Analyze sales practices, costs, and outcome for effectiveness, efficiency, and improvement opportunities
• Analyze leads/opportunities conversion ratio, reasons for winning and losing contracts, develop recommendations for process/service offering improvement and present it to the management

Skills and experience:

• Experience in IT sales - 3+ years, general experience in sales 5+ years
• Fluent English
• Experience in international B2B negotiations
• Determination, desire and ability to earn on Sales commission
• Ability to work in a team, ability to learn quick
• Developing/nurturing own contact database of those, making decisions in IT field
• Skills in popular CRM systems and sales reports compilation

We welcome skills:

• An advantage - work experience abroad in an English-speaking environment
• Experience in Account Management
• Experience in market research, networking and new leads generation
  

We offer:

• Working in one of the four largest IT companies in Belarus
• Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
• Competitive compensation that depends on your qualification and skills
• Career development system with clear skill qualifications
• Flexible working hours aligned to your schedule
• Offices located in city center
• Corporate medical insurance covering services of private and public medical centers
• Corporate discount program ensuring savings on various products and services for our employees and their kids, including but not limited to education, entertainment, insurance, food delivery, etc.
• English courses right in our offices
• Corporate parties and events for employees and their children
• Internal conferences, workshops and meetups for learning and experience sharing
• Gym membership compensation, corporate sport competitions (cybersport included), corporate football, basketball and volleyball teams
• 5 days of paid sick leave per year with no obligation to submit a sick-leave certificate